California State Law prohibits the return of certain items, including goods, which cannot be resold due to health considerations, and/or goods not returned with their original package (Civil Code section 1723). For more information, please visit https://www.dca.ca.gov/publications/legal_guides/s_6.shtml

Horaios accepts returns of unopened items purchased at www.horaios.com within 30 days of purchase. Proof of purchase at www.horaios.com (such as the www.horaios.com order confirmation email and/or receipt showing proof of payment) must be presented in order to receive a refund or exchange. Only items purchased on www.horaios.com may be qualified for exchanges or returns. If you purchased from our authorized retailers, please contact them directly.

Return shipping is the responsibility of the shipper. Refunds will be made in the amount of the purchase price, plus tax to the original purchaser’s method of payment(s) or store credits. The refunds will be made when the returned item is received by our warehouse and verified to be in its original condition. Shipping cannot be refunded. Once your return is received and inspected, we will send you an email to notify you that we have received it and will process your exchange.

Returns of purchases made at third-party retailers (locations other than www.horaios.com) must be handled by the retailer where the purchase was made. Please refer to the third-party retailer's return policies prior to your purchase.